Terms of service
Last Updated: September 2025
Welcome to Sutton-James. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully before using our services.
General Information
This website is operated by CALI CLO LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Sutton-James. By using this website, you agree to these Terms and all applicable laws and regulations. If you do not agree, please discontinue use of our website.
Company Information:
Business Name: CALI CLO LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Phone: (307) 424-2825
Email: help@sutton-james.co.uk
EIN: 61-2188679
Online Store Terms
You must be at least 18 years old to use our website and place an order. You agree not to use our products for any unlawful or unauthorized purpose. You may not transmit any viruses, malware, or other harmful code through our website.
Products and Services
We strive to display our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of colors will be exact. All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
Orders and Payments
By placing an order, you agree to provide current, complete, and accurate purchase information. We accept multiple secure payment methods, including Visa, Mastercard, American Express, Discover, Maestro, UnionPay, Shop Pay, Apple Pay, and Google Pay. Prices are listed in USD. For international customers, conversion fees may be applied by your card provider.
Shipping and Delivery
Orders are processed within the stated processing time and shipped according to our Shipping Policy. Delivery times may vary depending on location, customs, and courier delays.
Returns and Refunds
We accept returns in accordance with our Return & Refund Policy. Customers are responsible for ensuring products are returned in original condition and packaging.
Limitation of Liability
CALI CLO LLC shall not be held liable for damages arising from misuse of products, delays in shipping, or interruptions of website services. Our liability is limited to the maximum extent permitted by law.
Intellectual Property
All content on this website, including text, graphics, images, product descriptions, and logos, is the property of Sutton-James and may not be copied, reproduced, or used without our prior written permission.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, with jurisdiction in the state of Wyoming.
Contact Information
If you have any questions about these Terms, please contact us.
Email: help@sutton-james.co.uk
Phone: (307) 424-2825
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM
Response Time: We aim to respond to all inquiries within 24 hours